We’re reaching out regarding a billing issue with your SkyHi Broadband account. Internet access is currently limited until this matter is resolved.
Dear Customer,
If you are seeing this message, it means the billing for this account is over 60 days past due. SkyHi has redirected internet traffic to this web page to make contact with the account holder. To restore internet access immediately, please contact our office and remit a payment to bring your account up to date, or make other payment arrangements.
For the fastest resolution, please call or text Ane in our billing department at 916-532-1743, or you can call our office at 916-644-3300. If you prefer, you can also text our office cell phone at 916-532-3771.
For billing issues, our email address is billing@skyhibroadband.com.
Please note that texts or emails may take up to 24 hours for a response. Internet service can only be restored by a representative of SkyHi once this restriction page is activated. We apologize for any inconvenience, and your prompt attention to this matter is greatly appreciated.
Best Regards,
Bill
SkyHi Broadband
P.S. You should only be receiving this message if your account is 60 days or more in arrears. We send invoices to the email address on file every 30 days, but sometimes those emails may end up in your spam folder. There could also be an issue with processing your credit card. We offer several payment options to help you avoid these billing issues in the future.